FAQ

FAQs' For Kitchen Chimeny

1. How does a kitchen chimney work?

2. Chimney vs Exhaust fan.

3. Does a Chimney consume a lot of power/electricity?

You may get maximum power consumption value as 300 to 400 watts in specification table but that is the summation of the wattage of all parts in the chimney. But all the parts will not be running altogether. When you are using the chimney, auto clean will not run at that time which excludes 100 to 150 watt in case of dry auto clean. So on an average the chimney consumes only 120 to 200 watts while running.

4. Can a Chimney work in open kitchen?

Yes, Chimney also works in open kitchens but the suction power has to be at-least 1200 m3/hr or more than that. Hood models are preferred for open kitchens over flat models.

5. Should I use Chimney and exhaust fan together?

No, If you have Chimney and exhaust fan both in your kitchen then do not use exhaust fan while cooking. That creates air pressure fluctuation in kitchen which affects the suction of Chimney.

6. What is 3rd generation auto clean?

Auto-clean is a technology which gives you hassle free experience of kitchen chimney. 3rd generation auto clear is the upgraded version of 1st and 2nd generation. In previous generation it was water auto clean where you need to make a solution of water and liquid soap and put that inside the container for auto-cleaning. In 3rd generation you just press the auto-clean switch and machine starts cleaning internal housing through heat. It’s also called dry auto-clean / heat auto-clean.

FAQs' For RO/UV Water Purifier

1. How does Reverse Osmosis work?

Reverse Osmosis uses a membrane that is semi-permeable, allowing water to pass through it, while rejecting the contaminants that are too large to pass through the tiny pores in the membrane. In Reverse Osmosis, water is forced against a membrane that is semi-permeable, allowing water to pass through it, while rejecting the contaminants that are too large to pass through the tiny pores in the membrane. Impurities are left behind and are rinsed away to a waste drain.

2. Does RO filtration removes essential minerals from water?

In filtration process, the dissolved solids are filtered which also includes minerals. So to some extent it removes the minerals too but we have mineral addition candle where at the end of filtration water goes to the mineral candle and it adds essential minerals in water.

3. What is RO (Reverse Osmosis) and how effective it is compare to other filtration methods.

• RO is the finest, most convenient and effective method of water filtration available today. Reverse Osmosis refers to the process of forcing water through a semi-permeable membrane under pressure, which is rated at 0.0001 micron. This is the technology used to make bottled water. Non RO water filters are much less effective, and the pore size on these filter media are much bigger. They can filter out coarse particles, sediments and elements only up to their micron rating. Anything finer and most dissolved substances cannot be filtered out. As a result, water is far less clean and less safer compared to Reverse Osmosis filtration.

4.Which company spare parts do you use?

Always we provide Branded quality spare parts with maximum warranty under our brand name “Kingpin”. Most of the time we use these. If needed, we bring some parts as per customer's demand.

5.Which spare parts are covered under AMC contract?

• Booster Pump
• SMPC
• Solenoid Valve
• Flood Valve
• UV Lamp
• UV Choke

6.How many times are R.O. membrane changed under one year contract?

Generally, membranes long last. Most of our customers have them changed once a year. This has become an industry standard. So you will get one membrane change per year.

7.Will you be more specific about membrane life?

• What TDS water has at your place
• How much water membrane filters

8.Okay what about the average life of R.O. booster pump?

R.O. booster pumps tend to last 2 to 5 years depending on maintenance.

9.What do you do when we give you a service call?

We have a detailed description of what we do on this page.

10.How long do your products last? What’s the warranty period?

• Membrane: 6000-12000 Ltrs. (depending upon TDS)
• R.O. booster pump: 2-5 years
• Pre-filter candle: 3-12 months (depends upon amount of dirt in water)
• Sediment filter: 6,000 Ltrs.
• Carbon filter: 6,000 Ltrs.
• UV Lamp: 5,000 hours

11.What TDS limit is safe for drinking?

We always recomended to customer TDs range should be above 50 and below 150 safe to drink.best of TDS range is 90 -110.

12.What are visit and refresher service charges?

Minimum Visiting/Inspections  Charge Rs. : 199/- is applicable if you decide to not to go with the service. Otherwise it will be adjust with the final bill’s labour charge. Minimum Labour charge Rs. : 299/- and Maximum labour Charge Rs. : 399/-.

13.When do you change the electrical parts of my R.O. system?

We change electrical parts when they malfunction or stop working. There’s no defined intervals for changing them.

14.Why do you take back old damaged parts with you?

If damaged parts are not in warranty period then we never take back with us.Otherwise we have to take back all damaged parts to maintain our replacement record and parts quality.

FAQs' For Air Conditioner

1. What should be the temperature of Air conditioner to keep the A.C. is good condition and to keep humen healthy?

Domestic A.C. temperature should be within 20 to 24 degrees centigrade.

2. After how many days wet service should be taken?

After running the machine (A.C.) for 800 hours one wet service should be taken.

3.What reasons are there behined the water leakage of A.C.?

The reasons may be- Drainline blockage, Pipe line Blockage or for the incoorect installations.

4. What reasons are there behind the less cooling of the A.C.?

5. What reason are there for sound problem?

The reasons may be boosh damage or bearing problem.

Youy question...

7.What is your Service charge warranty period?

Thirty days is our service charge warranty period.